Shipping policy
Thank you for shopping with us! We take pride in delivering your cocktail mixers safely and efficiently. Below is everything you need to know about our domestic shipping process.
Processing Time
All orders are processed within 1–3 business days.
Orders placed on weekends or public holidays will be processed the next business day.
If we experience unexpected delays or a high volume of orders, we will notify you by email.
Domestic Shipping
We currently ship within [your country] only.
Shipping rates are automatically calculated at checkout based on your location and order size.
Order Tracking
As soon as your order is shipped, you will receive a confirmation email containing your tracking number. You can use this to follow your order’s journey to your doorstep.
Shipping Restrictions
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We may not be able to deliver to P.O. Boxes in certain areas — please provide a physical address when possible.
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Some rural or remote locations may experience longer delivery times.
Incorrect Address Disclaimer
Please double-check that your shipping details are correct before submitting your order. If a parcel is returned to us due to an incorrect address, reshipping fees may apply.
Lost or Stolen Packages
Once a package is marked as delivered by the carrier, we cannot be held responsible for lost or stolen items.
If you’re unable to locate your package, please contact the shipping carrier first, or reach out to us — we’ll do our best to assist you.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery with clear photos of the product and packaging. We will arrange a replacement or refund where appropriate.
Contact Us
If you have any questions about shipping, we’re here to help:
orders@letsmix.co.uk
01202942164